Last updated: June 19, 2025
This Privacy Policy describes how EcoGoodShop (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from EcoGoodShop (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses below, we may use your information to communicate with you, improve the Services, comply with legal obligations, enforce terms of service, and protect the Services and our users.
We never sell or trade personal information to third parties outside of the necessary business transactions.
What Personal Information We Collect
Information We Collect Directly from You
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Contact details (name, address, phone number, email)
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Order information (billing/shipping address, payment confirmation)
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Account info (username, password, security data)
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Customer support details (messages and communications)
Information We Collect About Your Usage
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Device and browser information
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IP address
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Interaction behavior (via cookies, pixels, and similar tech)
Information We Obtain from Third Parties
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Shopify (store host)
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Payment processors
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Email, advertising, and analytics platforms
How We Use Your Personal Information
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To Provide Services: Fulfill orders, manage accounts, ship products, handle returns, and communicate with you.
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Marketing: Send promotional messages and personalize advertising.
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Security: Prevent fraud, monitor suspicious activity, and enforce policies.
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Customer Service & Improvement: Support requests and service enhancements.
Cookies
We use cookies and similar technologies to operate our store and analyze usage. You can control cookie preferences via your browser settings. For more info, visit: https://www.shopify.com/legal/cookies
How We Disclose Personal Information
We may share your information:
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With vendors (e.g., payment, fulfillment, IT)
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With business/marketing partners
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With affiliates (for business operations)
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To comply with law, enforce terms, or as part of a sale/merger
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Never for sale or trade outside of business needs
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Category |
Recipients |
|---|---|
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Identifiers, commercial info, internet activity, geolocation |
Vendors, business partners, affiliates |
We do not use or disclose sensitive personal information without your consent or for profiling.
Third-Party Websites and Links
Our Site may link to third-party sites. These are not governed by our Privacy Policy. Review their terms and privacy settings separately.
Children’s Data
Our Services are not intended for children. We do not knowingly collect information from individuals under 16. Contact us if you believe a child has provided data.
Security and Retention
We use reasonable security measures, but no system is 100% secure. Retention periods vary by legal obligations, service needs, and account status.
Your Rights
Depending on your location, you may have rights such as:
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Access (view your data)
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Delete (request erasure)
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Correct (fix inaccuracies)
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Portability (receive/export data)
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Restrict Processing
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Withdraw Consent
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Appeal Denials
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Manage Communication Preferences
To exercise these rights, email us using the contact info below. Verification may be required.
Complaints
If you’re not satisfied with our privacy practices, contact us. If unresolved, you may contact your local data protection authority.
International Users
We may store/process data outside your country. Transfers are handled per applicable laws (e.g., Standard Contractual Clauses for EU users).
Contact
If you have questions, concerns, or wish to exercise your data rights, contact us:
Business Name: EcoGoodShop
Email: support@ecogoodshop.com
Phone Number: (929) 262-1081
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM EST